Privacy Policy

Your privacy matters. This policy explains how Kerabie collects, stores, and uses your information.

Last updated: January 2025

What Data We Collect

We collect information necessary to provide and improve our email services, including:

  • Account information (name, email address, company details)
  • Email content and metadata (for delivery and storage)
  • Usage data (login times, feature usage, device information)
  • Payment information (processed securely through third-party providers)

How We Use Your Data

Your data is used to:

  • Provide, maintain, and improve our email services
  • Process and deliver your emails reliably
  • Communicate important service updates and changes
  • Analyze usage patterns to enhance user experience
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

How We Protect Your Data

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for email transmission
  • Encrypted data storage at rest
  • Regular security audits and updates
  • Strict access controls and authentication
  • Secure data centers with physical protection

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting our support team. Some data may be retained for legal compliance purposes.

Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

Third-Party Services

We may use trusted third-party services for payment processing, analytics, and infrastructure. These providers are contractually obligated to protect your data and use it only for the specified purposes.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our service. Continued use of Kerabie after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or your data, please contact us:

  • Email: privacy@kerabie.email
  • Support: support@kerabie.email