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Setup guides, DNS records and billing answers — or a human in under two hours.
Getting Started
Everything you need to start using Kerabie Mail.
Email Features
Sending, receiving, labels, aliases, templates, and more.
Account & Security
Passwords, 2FA, biometric lock, API keys, and audit logs.
Billing & Plans
Plans, upgrades, add-ons, and invoices.
Technical / Developers
IMAP, SMTP, API, webhooks, DNS, and autodiscovery.
Popular articles
Understanding Kerabie Mail Plans
Compare the Free, Pro, and Premium plans to find the right fit for you.
Using AI Compose to Write Emails Faster
Let AI draft your emails from a short prompt. Available on Pro and Premium plans.
Setting Up Your Custom Domain
Host email on your own domain with Kerabie Mail. Full DNS setup guide including MX, SPF, and DKIM records.
Getting Started with Kerabie Mail
A complete overview of Kerabie Mail — what it is, how it works, and how to get up and running in minutes.
Getting Started
Email Features
- Using Email Templates
- Managing Your Contacts
- Using the Built-in Calendar
- Setting Up an Auto-Reply / Out of Office
- Creating and Managing Email Aliases
- Setting Up Email Forwarding Rules
- Organising Your Inbox with Labels
- Scheduling Emails for Later
- Using AI Compose to Write Emails Faster
- Sending and Receiving Emails
Account & Security
Billing & Plans
Technical / Developers
Uptime and incident history are posted as they happen — nothing to report right now.
Manual server settings for any mail client live on the downloads page.